Policies
Please review the basic policies for online English coaching, packages, payments, and rescheduling. These policies help keep classes organized, respectful, and fair for both the student and teacher.
Cancellation & Rescheduling Policy
Classes may be rescheduled with at least 24 hours’ notice. If you need to cancel or reschedule, please send a message as soon as possible.
No-Show Policy
If a student does not attend a scheduled class and does not give advance notice, the class may be counted as completed.
Late Arrival Policy
If a student arrives late, the class will still end at the scheduled time. If I am late, the missed time will be added to the class or rescheduled.
Packages & Expiration
Class packages should be used within a reasonable time after purchase. Expiration details may depend on the package, schedule, and agreement made at the time of booking.
Payments & Refunds
Payment is required before classes begin. Refunds are reviewed case by case and depend on the situation, unused classes, and prior agreement.
Companies, Academies & Custom Programs
Corporate training, academy partnerships, collaborations, and custom programs are priced separately and may have separate terms.